04 / Make information useful
Integration, information and dashboard planning
Connect systems and information around the experience you want to create and the decisions your operating team needs to make.
From strategy to delivery
Requirements
Which operating questions must the information answer?
Interfaces
Which systems, definitions and responsibilities must align?
Evidence
How will the complete information path be demonstrated?
System and information relationship map; Interface and data requirements; Dashboard brief with sample views.
- Agreed requirement
- Clear responsibility
- Reviewable evidence
Initial workshops establish priorities and provide perspective. We agree the next stages around your strategy and outcomes.
Owners, occupiers and operators joining building information, with their facilities, sustainability and project teams.
A platform investment, inconsistent reporting, disconnected applications or a need for useful operating dashboards.
Begin with an operating question.
Useful building information helps someone make a decision or take action. Bringing occupancy, electricity, water and indoor conditions together starts with a shared understanding of the place, period and measurements each source represents.
We define the operating questions and strategic outcomes first, then specify the information and connections needed to support them. The brief sets out who uses the information, how often it is needed and how its quality will be checked.
Make the connections explicit.
We map the path from each source system to the application: ownership, permissions, units, timestamps, update rates and missing-data handling. The requirements distinguish available capability from proposed development and identify licensing and infrastructure dependencies.
This work can support a single building, a landlord–occupier interface or consistent information across a portfolio. The architecture should serve the agreed needs while allowing useful existing systems to remain in place.
Design the information around an action.
A workplace team may need to compare reservations with observed use. An operator may need to investigate consumption outside occupied hours. A reporting team may need to understand coverage and gaps. Each needs a different view, with a clear relationship to the source and a named owner.
We turn those needs into integration and information requirements for the appointed delivery teams. The dashboard brief covers useful views, explanatory context and how missing or stale information appears. Acceptance scenarios demonstrate the full path from source to decision.
Your appointment
Deliverables
The work involved
- Define users, decisions and information needs
- Review source systems, interfaces and ownership
- Specify data definitions, coverage, quality and update requirements
- Develop dashboard views and exception requirements
- Coordinate interface responsibilities and proof scenarios
What you receive
- System and information relationship map
- Interface and data requirements
- Dashboard brief with sample views
- Responsibility matrix and integration proof plan
The outcomes we work towards.
- A shared basis for connecting systems
- Information that has a defined meaning and purpose
- Clearer treatment of data gaps and interface dependencies
How we review progress
- Priority questions trace to defined sources and accountable owners
- Required data quality and freshness are explicit
- Representative end-to-end scenarios can be demonstrated against the brief
What we need to move forward.
- Authorised source-system access and supplier participation
- IT/OT and privacy approvals from the responsible parties
- Confirmed interface licences and delivery responsibilities
Our contribution
We agree the requirements, review and delivery coordination included in the appointment. Appointed specialists provide software development, controls programming, network design and operational control unless a separate scope is agreed.
Relevant framework stages: Discovery / Feasibility / Design / Procurement / Validation. The appointment determines which are included.
Continue exploring
Which decision needs better information?
Tell us which decisions need better information. We’ll define the system connections, information requirements and evidence to support them.