Define the strategy and carry it through.
Establish your priorities, explore the possibilities and turn your vision into specifications, coordinated delivery and measurable outcomes.
Start with the people who need the building to work.
The first workshops bring owners, occupiers and operators into the same conversation. We explore the building strategy, everyday experience and operating needs, with input from the relevant sustainability, IT, security and project teams.
Together, we establish priorities and define clear outcomes and measures of success. We test what is possible with the building, systems and information available, then agree a strategy and the work needed to deliver it.
Build the appointment around your strategy.
The framework connects discovery, specifications, procurement and operation. We agree the stages, deliverables and review points your project needs, aligned with the wider programme.
Qualify
Establish your ambitions and agree where we can contribute.
A clear starting point, scope and decision owner.Discover
Explore the possibilities and define measurable outcomes.
An agreed brief, priorities and measures of success.Feasibility
Test the options against the strategy, existing systems and project constraints.
Feasible options, dependencies and a recommended direction.Design
Translate the strategy into coordinated requirements and specifications.
Specifications, system responsibilities and a delivery roadmap.Procure
Compare supplier proposals against the agreed specifications.
Evaluation, clarifications and allocated responsibilities.Validate
Review delivery and test evidence against the agreed requirements.
Review findings, outstanding actions and evidence for the client’s acceptance decision.Handover
Prepare the operating team, information and support arrangements for handover.
Readiness review and service ownership arrangements.Operate and improve
Measure performance against the agreed outcomes and plan improvements.
Findings against the agreed baseline and prioritised actions.Keep your outcomes visible through delivery.
Review progress against the agreed brief.
We link requirements to the decisions, system connections and evidence that support them. At agreed milestones, we review progress with your team and set out outstanding actions for the client’s decision.
Before practical completion, we agree which outcomes can be assessed through testing and which need evidence from everyday operation. We record what has been demonstrated, what remains to be resolved and who owns the next action.
For a visit to an existing building, our guide to reading a building sets out how to prepare, record observations and follow up evidence gaps.
Make the next step explicit.
Each stage leaves you with a defined output and a clear next step. We agree any further work around your priorities, with responsibilities and dependencies recorded.
Continue exploring
Where are you on your smart building journey?
Tell us about the building, your priorities and what you want to achieve.