Client and portfolio context
The Crown Estate’s London workplace portfolio sits around Regent Street and St James’s. It brings different buildings, occupiers and development programmes into a shared estate context. Anand’s account relationship included smart building and SmartScore advisory work at New Zealand House and 33–35 Piccadilly, rather than one estate-wide technology installation.
Smart technology scope
A consistent approach to smart building requirements
The technical challenge at portfolio level is to connect the owner’s objectives with building-specific requirements and evidence. A common approach can make performance expectations easier to compare while allowing each project to respond to its own existing systems, occupier needs and programme.
- Translate estate priorities into requirements appropriate to each building.
- Connect SmartScore objectives with the services, technical foundations and operating arrangements behind them.
- Keep responsibilities and evidence traceable as individual projects develop.
Anand’s contribution
Anand secured The Crown Estate account through consultative stakeholder engagement and went on to provide smart building and SmartScore advisory support. His contribution connected the client relationship with the technical discussion: understanding priorities, explaining the proposed approach and supporting the advisory work on the individual buildings.
- Client discovery and consultative stakeholder engagement.
- Smart building and SmartScore advisory activity.
- Support for the New Zealand House and 33–35 Piccadilly projects.
Outcome and next milestone
A client relationship carried into building advisory
The account developed into advisory work on New Zealand House and 33–35 Piccadilly. Both buildings achieved SmartScore Platinum, with Anand contributing advisory support as part of the wider project teams.
Project position · November 2026
Account and building advisory experience; individual building achievements are described on their project pages.
Sources and further reading
Building scale and published technology features describe the wider project. Anand’s contribution is set out separately above.